As a senior leader, your words carry weight. So even if generative AI can mimic your communication style, that doesn’t mean you should use it for every message. Here’s how to leverage the technology wisely.
Be transparent about AI use. If employees learn you’ve used AI without telling them, it can erode trust. Communicate how and when you use gen AI tools, clarifying what’s acceptable, what data is used to train bots, and how you handle sensitive inputs. Lead by example and align with company guidelines.
Use AI for impersonal messages. AI works best for formal writing—think strategy memos, shareholder letters, and FAQs. Avoid using it for personal or high-trust messages. Employees familiar with your voice will spot the difference, and it can backfire if they perceive your outreach as inauthentic.
Always review and fact-check. Never send AI-drafted messages without editing them first. The tools can get facts wrong, overuse jargon, or miss your intended tone. Carefully review and revise, especially for high-stakes or nuanced content. A second set of human eyes helps ensure your message lands as intended. |
