May 1, 2025
| Today’s news and insights for restaurant leaders
NOTE FROM THE EDITOR
Consumer price sensitivity is on the rise, so capturing loyal customers is more important than ever. But with reward scheme options ranging from paper punchcards to AI-personalization, it can be difficult to know how and why a particular loyalty program structure suits a brand.
Join Restaurant Dive on Tuesday, June 17 for our virtual event: “Loyalty 2.0: Capturing — and keeping — the customer.” Alongside Customer Experience Dive, Hotel Dive and Marketing Dive, we will discuss successful loyalty strategies across consumer-facing industries with a variety of experts and executives.
The event is free to attend and you can register here.
We hope to see you there!
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Low- and middle-income guests pulled back spending in Q1, but the chain expects improved performance from promotions and the launch of chicken strips.
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The closures and transition to par-baked bread are part of a brand turnaround effort under its new CEO.
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Ingredient Quest capitalizes on renewed interest in games like Pokémon and card-pull social media videos of fans uncovering rare finds.
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AI and inventory tech are reshaping restaurants—see the must-have tools for 2025 success.
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