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Dear Industry Leader, Greetings from The Economic Times, We hope you and your teams had a wonderful Diwali filled with joy and prosperity! This festive season once again proved that great CX drives great business, adding over Rs 65,000 crore in services revenue across sectors like hospitality, travel, packaging, and delivery etc. Just imagine the scale of that impact, powered by seamless, data-driven, and meaningful customer experiences. CX isn’t a department anymore, it’s the heartbeat of every business. Brands that stood out didn’t just sell more; they connected better. They leveraged AI, MarTech, and omnichannel orchestration to craft experiences that blended emotion with efficiency, earning retention, trust, and loyalty. It’s time to take that learning further at the 4th Edition of ETBrandEquity’s CX+ Summit 2025 where India’s CX leaders and innovators will decode what customer-first truly means in the age of intelligent experiences. When: November 27, 2025 Where: Sahara Star, Mumbai Your Reasons to Attend the CX Summit: If You Are A... Why Attend CX Summit Brand / CX Leader Learn how Agentic AI, CLV modelling & Retention Engineering are redefining experience-led growth. Solution Provider Engage directly with CX decision-makers exploring automation, personalisation & orchestration tools. Marketing Strategist Explore how MarTech, analytics, and storytelling combine to create experiences that drive measurable ROI. Business Leader / Founder Understand how CX is driving sustainable growth, loyalty, and advocacy across industries. Express Interest For Speaking Anirban Roy Choudhury anirban.choudhury@timesinternet.in 9975104087 Sonali Bindra sonali.bindra@timesinternet.in 7838473040 For Partnership Riju Goel Jain riju.jain@timesinternet.in 9873089731 Ashish Kumar ashish.kumar3@timesinternet.in 9740761921 Registration Queries Shreeraj Deshmukh shreeraj.deshmukh@timesinternet.in 7738384633 If you do not want to receive this mailer, you can from our mailing list. ETBRANDEQUITY.com (Times Center), FC - 6, Film City, Sector 16A, Noida - 201301, Uttar Pradesh, India

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Dear Industry Leader,

Greetings from The Economic Times,
We hope you and your teams had a wonderful Diwali filled with joy and prosperity!

This festive season once again proved that great CX drives great business, adding over Rs 65,000 crore in services revenue across sectors like hospitality, travel, packaging, and delivery etc.

Just imagine the scale of that impact, powered by seamless, data-driven, and meaningful customer experiences.

CX isn’t a department anymore, it’s the heartbeat of every business.

Brands that stood out didn’t just sell more; they connected better. They leveraged AI, MarTech, and omnichannel orchestration to craft experiences that blended emotion with efficiency, earning retention, trust, and loyalty.

It’s time to take that learning further at the 4th Edition of ETBrandEquity’s CX+ Summit 2025 where India’s CX leaders and innovators will decode what customer-first truly means in the age of intelligent experiences.

When: November 27, 2025

Where: Sahara Star, Mumbai

Your Reasons to Attend the CX Summit:

If You Are A...	Why Attend CX Summit
Brand / CX Leader	Learn how Agentic AI, CLV modelling & Retention Engineering are redefining experience-led growth.
Solution Provider	Engage directly with CX decision-makers exploring automation, personalisation & orchestration tools.
Marketing Strategist	Explore how MarTech, analytics, and storytelling combine to create experiences that drive measurable ROI.
Business Leader / Founder	Understand how CX is driving sustainable growth, loyalty, and advocacy across industries.

Express Interest

For Speaking

Anirban Roy Choudhury | anirban.choudhury@timesinternet.in | 9975104087

Sonali Bindra | sonali.bindra@timesinternet.in | 7838473040

For Partnership

Riju Goel Jain | riju.jain@timesinternet.in | 9873089731

Ashish Kumar | ashish.kumar3@timesinternet.in | 9740761921

Registration Queries

Shreeraj Deshmukh | shreeraj.deshmukh@timesinternet.in | 7738384633

If you do not want to receive this mailer, you can Unsubscribe from our mailing list.
ETBRANDEQUITY.com (Times Center), FC - 6, Film City, Sector 16A, Noida - 201301, Uttar Pradesh, India

Unsubscribe | Report this Email