Oct. 24, 2025
| Today’s news and insights for restaurant leaders
The chain is also emphasizing internal promotion of managers and area coaches through a training program meant to improve employees’ career paths.
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Adam Noyes has become president of the sandwich chain while CEO Bob Wright will remain in his post through the end of the year.
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“When consumers express concern about losing the human touch in hospitality, they aren’t rejecting the technology; they’re rejecting cold service,” Reputation’s Liz Carter said.
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Food costs keep climbing. Here’s how restaurant operators are adapting for the rest of 2025.
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