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Dear Customer,
We have great news — Zadarma has developed its own AI voice agent, fully integrated with cloud PBX and CRM!
It’s an intelligent AI-powered voice assistant that answers incoming calls, speaks in a natural voice, uses your knowledge base, and transfers the caller to a team member when needed.
The AI agent is integrated with the latest versions of ChatGPT, and soon the list will be expanded to include Gemini.
What can the Zadarma AI voice agent do
- Operates 24/7 — answers calls on weekends, holidays, and outside business hours
- Reduces team workload — handles calls when all operators are busy
- First line of support — answers common questions and forwards complex inquiries to operators
- Virtual secretary — greets clients, provides guidance, and directs calls to the appropriate department instead of using a static greeting
The agent supports 8 languages, can be customized to match your company’s style, and easily integrates into existing call flows.
How to get started
Simply choose a voice and model, connect your knowledge base, and set up call routing — all of this is available in your Zadarma account.
Learn more about the AI voice agent
Thank you for choosing Zadarma.
We continue to develop services that help your business operate more efficiently.
Sincerely, Zadarma Team
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