Residential Systems SmartBrief
Also: NAD Introduces the C 589 CD Player
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April 27, 2026
 
 
Residential Systems SmartBrief
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What Would You Do for a Raving Fan?
(Photo by Kawee Srital/Getty Images)
What Would You Do for a Raving Fan?
By Henry Clifford We’re introducing our Raving Fan program in a few weeks at our all-hands meeting with a publicly available dashboard that tracks five-star reviews, clients who mention staff by name, and repeat customers. We’re hoping to use anecdotal examples every week by leveraging public praise during meetings. Tell us a raving fan story. Tell us what you did to go above and beyond. We’re putting prizes and incentives in place to make it fun and exciting.
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Today's News
 
NAD Introduces the C 589 CD Player
A high-performance CD player designed for uncompromised compact disc playback.
Full Story: Residential Systems (4/27)
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CI Expo to Take Place on May 28 in Northern California
The event showcases cutting-edge products and solutions for commercial and residential AV integrators.
Full Story: Residential Systems (4/27)
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Designer Andrea Harvey Tapped to Lead CEDIA’s New Design & Build Outreach Department
The new department will enable CEDIA members to grow their businesses by forging strong partnerships with interior designers, architects, and builders.
Full Story: Residential Systems (4/27)
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The Resi Weekly Top 10 – 04.24.26
The most visited stories on residentialsystems.com from April 17–23, 2026.
Full Story: Residential Systems (4/27)
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Retail's AI pivot: Is your data ready?
AI readiness is now a defining factor for retailers and CPG companies, but are you ready to scale AI initiatives, all while minimizing risk and ensuring reliable, defensible AI-driven insights? Tell us about the primary drivers and your plans for retail AI adoption in this short survey. Share your thoughts, and you'll be entered in a drawing to win a $50 Amazon gift card. Take the survey.
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Featured Video
 
Insights from Kathleen Thomas: Leading Sony’s Custom Integration Sales
 
Insights from Kathleen Thomas: Leading Sony’s Custom Integration Sales
In the rapidly evolving world of home entertainment, understanding the dynamics of custom integration is crucial for both dealers and consumers. Recently, Residential Systems Contributing Editor John Sciacca had the pleasure of chatting with Kathleen Thomas, the head of custom integration sales for Sony Electronics. With a rich background in the AV industry, Thomas shared valuable insights into her journey, the importance of building relationships with dealers, and her vision for Sony’s future in this space.
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Industry Events
 
May 2026 Events
HAA Home Theater Certification Course – Las Vegas
May 4 - May 7 | Sunset Station Casino and Hotel

ADI New Orleans Expo
May 5 | Pontchartrain Convention and Civic

TOLA Expo 2026
May 6 - May 7 | Dallas Trade Mart

ADI Chicago Expo
May 7 | Drury Lane Theatre & Conference Center

SVS Sound R|Evolution Experience – Atlanta
May 7 | Phoenix Systems

IntegrateU – Lighting Installation Training (LIT)
May 12 - May 14 | IntegrateU Central Training Hub – South Florida

JVC Projector Training at WAVE Electronics – Dallas
May 12 | WAVE Electronics - Dallas

ADI Charlotte Expo
May 12 | Hilton Charlotte Airport

JVC Projector Training at WAVE Electronics – Austin
May 13 | WAVE Electronics - Austin

SVS Sound R|Evolution Experience – New Jersey
May 13 | Electronics Expo

JVC Projector Training at WAVE Electronics – San Antonio
May 14 | WAVE Electronics – San Antonio

CEDIA Tech + Business Summit: Orlando, FL
May 19 | Aloft Orlando Lake Nona

HTA – What to Lead With to Win Architects + Interior Designers Faster
May 19 | Virtual (Members Only)

CI Expo 2026
May 28 | DoubleTree @ The Club

For more event information, visit www.residentialsystems.com/calendar.